為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Fashplayer download has corrupted my computer

more options

I was prompted to install flashplayer update and wsn't paying attention, just clicking on "next". Now I have all kinds of new things like"whitesmoke" in my firefox browser and all kinds of tracking ads playing, and other sketchy software wanting me to sign up for all sorts of stuff

I was prompted to install flashplayer update and wsn't paying attention, just clicking on "next". Now I have all kinds of new things like"whitesmoke" in my firefox browser and all kinds of tracking ads playing, and other sketchy software wanting me to sign up for all sorts of stuff

被選擇的解決方法

In order to uninstall a possibly unwanted extension, please do the following:

From the Firefox window click the Firefox button at the top left and select Add-ons, or, if the Firefox button is not shown, click the Tools menu and click Add-ons.

Once the Add-on Manager has opened in a new tab, click the Extensions button on the left side of the window.

You should now see a list of your installed extensions on the right side together with buttons on the right side of each extension.

To remove an extension from Firefox, simply click the Remove button. You should see a message that informs you about the successful removal of the add-on.

Note that some add-ons require a Firefox restart to be removed completely. To perform a Firefox restart after the add-on removal, click the Restart now link in the message.

You can find further information about uninstalling extensions in the following articles:

Disable or remove Add-ons

Remove a toolbar that has taken over your Firefox search or home page

從原來的回覆中察看解決方案 👍 2

所有回覆 (2)

more options

選擇的解決方法

In order to uninstall a possibly unwanted extension, please do the following:

From the Firefox window click the Firefox button at the top left and select Add-ons, or, if the Firefox button is not shown, click the Tools menu and click Add-ons.

Once the Add-on Manager has opened in a new tab, click the Extensions button on the left side of the window.

You should now see a list of your installed extensions on the right side together with buttons on the right side of each extension.

To remove an extension from Firefox, simply click the Remove button. You should see a message that informs you about the successful removal of the add-on.

Note that some add-ons require a Firefox restart to be removed completely. To perform a Firefox restart after the add-on removal, click the Restart now link in the message.

You can find further information about uninstalling extensions in the following articles:

Disable or remove Add-ons

Remove a toolbar that has taken over your Firefox search or home page

由 smo 於 修改

more options

Thank you smo!!! I had no idea where to even start - now I 've learned a lot about how all the plug-ins and extensions work and how to better manage them

I've yet to see if all the really bad pop-ups will cease to plague me, but now I'm confident that I know where to look for solutions.....

(no longer) sufferingnow