Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I can't watch 4OD or Demand 5 using firefox. I used to be able to - now there is just a grey screen

  • 2 回覆
  • 5 有這個問題
  • 19 次檢視
  • 最近回覆由 roofpant

more options

I can watch 4OD and Demand 5 using Internet Explorer, but I get all the annoying adverts. I used to use iGoogle instead, which got rid of all the adverts, but recently this has stopped working, and now there is just a grey screen where the video should be. So I tried Firefox instead, which is just the same. I assume that Channel 4 and Channel 5 have done something to stop people watching their programmes on iGoogle or Firefox without having to endure the adverts. Is there any thing I can do. I run Windows 7 Home Premium on a standard Advent desktop.

I can watch 4OD and Demand 5 using Internet Explorer, but I get all the annoying adverts. I used to use iGoogle instead, which got rid of all the adverts, but recently this has stopped working, and now there is just a grey screen where the video should be. So I tried Firefox instead, which is just the same. I assume that Channel 4 and Channel 5 have done something to stop people watching their programmes on iGoogle or Firefox without having to endure the adverts. Is there any thing I can do. I run Windows 7 Home Premium on a standard Advent desktop.

被選擇的解決方法

Updating the shockwave flash plugin seems to have solved the problem.

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

I could not run anything on Demand 5 because of my IP adress - "THE VIDEO YOU ARE TRYING TO WATCH...), so I could not check further.

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

more options

選擇的解決方法

Updating the shockwave flash plugin seems to have solved the problem.