為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Why do I see multiple crash reports from the day I approved one?

  • 5 回覆
  • 2 有這個問題
  • 11 次檢視
  • 最近回覆由 John99

more options

A few days ago, Firefox crashed on me. Subsequently, Crash reporter came up and I submitted a crash report. I only saw one crash, and only saw Crash reporter once. As such, I only approved sending a crash report once. However, when viewing "about:crashes" I see four crash reports as having been sent that day, all within an hour and a half of the original crash report.

What's going on here? Was there a recording error? Did Firefox continue to send reports after I approved one? Are these indicative are multiple causes for a crash?

A few days ago, Firefox crashed on me. Subsequently, Crash reporter came up and I submitted a crash report. I only saw one crash, and only saw Crash reporter once. As such, I only approved sending a crash report once. However, when viewing "about:crashes" I see four crash reports as having been sent that day, all within an hour and a half of the original crash report. What's going on here? Was there a recording error? Did Firefox continue to send reports after I approved one? Are these indicative are multiple causes for a crash?

所有回覆 (5)

more options

AFAIK Firefox should only send reports that you approve of. You may be seeing unsubmitted reports and/or unsubmitted plugin/hang reports. Submitted reports start with bp-

If you are having crashes and want help what is the Crash ID of the report that you did approve ?

Note your if you include your email address it is not made public it is only available to developers. If you agree to the URL of the current page being included that again is not made public.

Follow the links on your own reports and search through them you will see what I mean.

more options

Strangely, all of them seem to have the bp- prefix. And while I did have a crash, I don't really need help with it (it looks like it was caused by one of Adobe's famous flash bugs.) The thing that confuses me is that the one I approved was sent at 11:58pm, then another apparently was sent several minutes later, then another after a pause, and a final one at 1:17am. I only approved the first one, so I can't understand why the other 3 were sent in (and Firefox only crashed once)

EDIT: Is there a way I can see URLs submitted with my own crash reports? If I could, I might be able to figure out something about what was going on.

由 Iohahnus 於 修改

more options

May take a while to find out but I will make enquiries.

In fact I posted here /forums/contributors/709568

more options

You said,

... when viewing "about:crashes" I see four crash reports as having been sent that day, all within an hour and a half of the original crash report. 

and,

... (it looks like it was caused by one of Adobe's famous flash bugs.) The thing that confuses me is that  the one I approved was sent at 11:58pm, then another apparently was sent several minutes later, then another after a pause, and a final one at 1:17am. I only approved the first one, so I can't understand why the other 3 were sent in (and Firefox only crashed once) 

It might help if you could list the four Crash IDs ( bp- ) in question from the about:crashes Submitted Crash Reports page.

more options

You asked

EDIT: Is there a way I can see URLs submitted with my own crash reports? If I could, I might be able to figure out something about what was going on. 

You can see the details prior to submission whilst they are on your own computer. After submission you have the same privileges as other viewers and that information (if it exists) is not public.
I am not sure but IIRC URLs may be used in some correlation reports, but I believe that links to signatures rather than individual reports.