為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Lost previous Firefox when new library established. Can't get back to original with all my info.

  • 2 回覆
  • 1 有這個問題
  • 11 次檢視
  • 最近回覆由 CN

more options

Apple tech's had me build a new library on my computer. In doing this all my applications have had to be rebuilt. When I started Firefox, it set up a new FF, so I don't know where all my information (Bookmarks, etc) went from the old FF. How do I re-establish my old FF or get the new one to import my previous info?

Apple tech's had me build a new library on my computer. In doing this all my applications have had to be rebuilt. When I started Firefox, it set up a new FF, so I don't know where all my information (Bookmarks, etc) went from the old FF. How do I re-establish my old FF or get the new one to import my previous info?

所有回覆 (2)

more options

Check this

Firefox keep all your information in Profile, restore the profile from your old firefox

more options

Hi: I found both of these links very confusing and not necessarily related to my problem. As mentioned previously. What happened was not due to anything Mozilla did. Apple tech's had me rebuild my computers library. In doing so, all my programs including Firefox lost all their original data. If Firefox has my Bookmarks backed up somewhere besides my computer, then it should be possible to retrieve them. Right now, Firefox went back to something akin to a brand new version, with no history, even when I go into files. If there is a previous file somewhere, I'm not sure where to find it. I had lots of research in Bookmarks, so would very much like to get that all back again. I need very specific guidelines to do this, as I am Not a tech person. Please let me know. Thank you. C.R.N.