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I'm using Windows XP. outlook Express hyperlinks are not working. Might Firefox be blocking the hyperlinks?

  • 6 回覆
  • 8 有這個問題
  • 1225 次檢視
  • 最近回覆由 phil

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I've tried the "FIX IT" on the Microsoft website but it did not fix it. I've been in touch with my anti virus software company who assure me that their product cannot block hyperlinks. I've gone into windows folder options/ file types to check settings but they seem OK. I'm now wondering if a seting in Firefox could block the hyperlinks.

I've tried the "FIX IT" on the Microsoft website but it did not fix it. I've been in touch with my anti virus software company who assure me that their product cannot block hyperlinks. I've gone into windows folder options/ file types to check settings but they seem OK. I'm now wondering if a seting in Firefox could block the hyperlinks.

所有回覆 (6)

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Hi,

It's not FFX that's blocking them unfortunately. It just facilitates your access to the links, it won't stop them from working.

Hope this helps!

Curtis

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Check to make sure that your computer has Firefox as the default web browser.

由 FredMcD 於 修改

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Are these links that you click in Firefox or are you clicking the links in an external program?

In case of the latter you can check the default browser setting.

Make sure that Firefox is set correctly as the default browser.

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Hi,

 Many thanks to those who took the time to reply. I use Firefox as my default browser to search the internet. I use Outlook Express to download my emails. Some emails have hyperlinks. When I place the cursor over a hyperlink a (very long) web address appears at the bottom of the window but clicking on the link does nothing. I have searched the internet for possible solutions. One was that the problem was caused by my anti virus software blocking the hyperlink. My anti virus software provider excluded this. Another related to a possible problem in windows XP control panel/folder options/file types. I checked this and all was OK. A website suggested that my browser may be causing the problem. Firefox itself is my default browser and is working OK. My question is "can a setting (or something else) in Firefox block the hyperlinks in Outlook Express from working. The problem occurs in Outlook Express but the hyperlinks have to work via Firefox to open the links which are web pages (accessed via Firefox)..
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Do the links work if you paste them in the Firefox location bar?

You can check for problems with DDE.

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Yes, I am able to paste the links into Firefox and they then work. I've tried the DDE fix but it does not help. Windows support say that they can fix the problem if I pay them a fee. I might go down that line or try locally for a computer expert to fix the problem. Thanks for the suggestions.