為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

1Password extension windows goes blank on Firefox 26

  • 1 回覆
  • 4 有這個問題
  • 1 次檢視
  • 最近回覆由 patrickmc

more options

Hi,

I'm on Firefox 26, beta channel. I have 1Password by AgileBits v. 3.8.20 installed on my Mac (OS X 10.7.5) with the 1P extension for Firefox v. 3.9.19 (latest, as AgileBits does not develop anything for Lion since Mavericks was released).

I know I'm on beta, and this may cause troubles. But I've never had problems with beta versions of Firefox with the 1P extension. The problem, shortly, is that when clicking on the lock key icon to fill in some password in a form, the screen goes blank. I cannot browse for my passwords. The icons (password generator, open 1Password, configuration panel) are still viewable, but clicking on them has no effect.

I have only one solution in mind, at present: reverting back to Firefox's latest non-alpha, non-beta (stable) version. Do you know any other?

Tyrexionibus

Hi, I'm on Firefox 26, beta channel. I have 1Password by AgileBits v. 3.8.20 installed on my Mac (OS X 10.7.5) with the 1P extension for Firefox v. 3.9.19 (latest, as AgileBits does not develop anything for Lion since Mavericks was released). I know I'm on beta, and this may cause troubles. But I've never had problems with beta versions of Firefox with the 1P extension. The problem, shortly, is that when clicking on the lock key icon to fill in some password in a form, the screen goes blank. I cannot browse for my passwords. The icons (password generator, open 1Password, configuration panel) are still viewable, but clicking on them has no effect. I have only one solution in mind, at present: reverting back to Firefox's latest non-alpha, non-beta (stable) version. Do you know any other? Tyrexionibus

所有回覆 (1)

more options

Hello Tyrexionibus,

Thank you for contacting Mozilla Support. I'm sorry that you're having issues using 1Password on Beta.

Agilebits lists that Firefox Beta should be a supported browser. They may not be aware that the latest update on beta has broken their plugin. I would suggest contacting their support here and report the issue.

In the meantime, I would suggest installing the latest version of Firefox. You should be able to run both the latest and beta channel and switch between both.

I hope this solves your issue.

Cheers, Patrick