為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

most videos will have normal sound but slow and jumpy video. how can i correct this?

  • 3 回覆
  • 8 有這個問題
  • 9 次檢視
  • 最近回覆由 guigs

more options

i have windows xp with the latest updates for xp and flash. on most sites like youtube and abc.com will have good audio that runs at normal speed. the video runs slow, is not in sync with the audio and is jumpy

i have windows xp with the latest updates for xp and flash. on most sites like youtube and abc.com will have good audio that runs at normal speed. the video runs slow, is not in sync with the audio and is jumpy

所有回覆 (3)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration


You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable hardware acceleration in the Flash plugin
  • disable protected mode in the Flash plugin (Windows Vista and later)
more options

please. i need an answer to the question that will solve my problem, not a commentary on technology of the good old days. thanks

more options

Hi apollo21lmp,

True comparing UDP to TCP could end up in a long discussion. To this day I still have debates at work and home.

How did the troubleshooting steps cor-el provided help you out with the video jumpiness? Is the Flash up to date? The latest version is 11.9.900.170.

We have more steps for you when you reply!

Cheers