Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Absolutely no videos will play.

more options

I'm a long time Firefox fan. Been using it forever. When ever there is an update/grade to either Firefox or Flash player, it just will not play any video. This happens every time. I've been troubleshooting this now for several days with no good being done. Now, Firefox crashes every time I try to use the support site so here I am using Google Chrome to type this. It would be very nice of you to figure out a permanent fix for Flash, even if you need to write Firefox own, onboard player. At least, don't release anything that does not run Flash and have a tested plug in that is fool proof. Now Firefox won't stay up long enough to contact you for help.

If you tell me to try something, rest assured I've tried everything I can think of. Not even Adobe has a good download for their latest update. Their site keeps sending me back to where i just came from.

I'm a long time Firefox fan. Been using it forever. When ever there is an update/grade to either Firefox or Flash player, it just will not play any video. This happens every time. I've been troubleshooting this now for several days with no good being done. Now, Firefox crashes every time I try to use the support site so here I am using Google Chrome to type this. It would be very nice of you to figure out a permanent fix for Flash, even if you need to write Firefox own, onboard player. At least, don't release anything that does not run Flash and have a tested plug in that is fool proof. Now Firefox won't stay up long enough to contact you for help. If you tell me to try something, rest assured I've tried everything I can think of. Not even Adobe has a good download for their latest update. Their site keeps sending me back to where i just came from.

所有回覆 (3)

more options

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

Please reply back to us.

more options

After you are done testing the above method, click on my name on the left and in my profile there is a link to some of my unorthodox possible solutions that i have created a blog about that have resolved others issues and you will not find on these forums.

See link

https://support.mozilla.org/en-US/questions/981332

Best Regards

more options

Hi andythebeagle, among your travails, have you disabled the Flash Player plugin's protected mode feature? It's worth a try.

See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?