為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

coursera.org stuck on the "loading" page when cookies "Keep until" is "ask me every time"

  • 2 回覆
  • 35 有這個問題
  • 7 次檢視
  • 最近回覆由 fyrefox26

more options

The coursera web pages do not load if the cookie setting "Keep until" is set to "ask me every time". This happens with version 26.0. All the old cookies, cache, history etc have been cleared. The problem is repeatable, and I have only seen it on http://coursera.org/. When the coursera main page is accessed it clears the page and shows the "loading" text with a spinning circle, but it never goes any further. With the "Keep until" set to anything else, the page loads and all is OK!

The problem occurs on GNU/Linux (debian) as well as windows 7.

Can anyone else confirm this? Is there a workaround, other flipping between the cookie settings?

Many thanks

The coursera web pages do not load if the cookie setting "Keep until" is set to "ask me every time". This happens with version 26.0. All the old cookies, cache, history etc have been cleared. The problem is repeatable, and I have only seen it on http://coursera.org/. When the coursera main page is accessed it clears the page and shows the "loading" text with a spinning circle, but it never goes any further. With the "Keep until" set to anything else, the page loads and all is OK! The problem occurs on GNU/Linux (debian) as well as windows 7. Can anyone else confirm this? Is there a workaround, other flipping between the cookie settings? Many thanks

被選擇的解決方法

Hi jscher2000

Thanks for the explanation.

Yes, adding coursera.org to the cookie exception list does help. Unfortunately, I tend to clear my cookies, along with the exceptions, on regular basis, so this is a bit of inconvenience but less so than switching between the "Keep Until" settings :-)

I would be interested to learn if the local storage prefewrences can be configured separately, perhaps through the about:config settings, otherwise I'm OK with your suggestion.

Thanks and all the best

從原來的回覆中察看解決方案 👍 2

所有回覆 (2)

more options

I suggest creating a site-specific allowance by hand to see whether that solves the problem. This recommendation is based on past issues with some sites that use "local storage", also known as DOM storage, which Firefox also controls with your cookie preference. In those cases, Firefox blocked the local storage request unless there was an exception at the base level, i.e., coursera.org. On those sites, when you used the cookie dialog, you created an exception at the full domain level, i.e., www.coursera.org. So they didn't match.

You can add an exception by hand using the Privacy panel of the Preferences/Options dialog:

(LINUX) Edit menu > Preferences > Privacy

On the right side, click the Exceptions button, then enter coursera.org and click Allow.

Does that work?

more options

選擇的解決方法

Hi jscher2000

Thanks for the explanation.

Yes, adding coursera.org to the cookie exception list does help. Unfortunately, I tend to clear my cookies, along with the exceptions, on regular basis, so this is a bit of inconvenience but less so than switching between the "Keep Until" settings :-)

I would be interested to learn if the local storage prefewrences can be configured separately, perhaps through the about:config settings, otherwise I'm OK with your suggestion.

Thanks and all the best

由 fyrefox26 於 修改