為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

thunderbird is slow - because of McAfee

  • 6 回覆
  • 78 有這個問題
  • 1 次檢視
  • 最近回覆由 billbinich

more options

Occasionally Thunderbird email service installed on my desktop is very slow opening an email and loading emails. I have multiple email addresses and it does not happen with all of them. It happens with the two (out of 10) addresses that receive the most emails. What can I do. I thought it might be my anti-virus program but since it only happens on two of the 10 emails that receive messages on my Thunderbird I do not believe that it can be he anti-virus or that would effect all the emails I receive and not just some.

Occasionally Thunderbird email service installed on my desktop is very slow opening an email and loading emails. I have multiple email addresses and it does not happen with all of them. It happens with the two (out of 10) addresses that receive the most emails. What can I do. I thought it might be my anti-virus program but since it only happens on two of the 10 emails that receive messages on my Thunderbird I do not believe that it can be he anti-virus or that would effect all the emails I receive and not just some.

由 Wayne Mery 於 修改

所有回覆 (6)

more options

Try compact the Inbox of these emails accounts, to compact click with right button mouse in the Inbox folder then click on Compact.

more options

I always compact and that did not resolve it but then I restarted with add-ons disabled and that did resolve the problem althiough I could not find what if any add-ons I have other than McAfee AV which I have disabled as I have a good filter from my email server host.

more options

but thanks for the suggestion

more options

Permanently disable the McAfee add-on and your problem will permanently go away is my guess. If that is the case contact McAfee for a non defective version of their product, which has been the cause of various weird slowness, hangs crashes etc for more than a year.

more options
more options

I too had the problem with only one email account out of the two i have. I have compacted my Folders, permanently deleted old items from my Trash folder and Inbox and was still having the problem. Ran in Thunderbird's safe mode (with add-ons disabled) and still had the problem.

What DID fix the problem was Disabling McAfee's email attachment scanning ( https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee) Specifically: "Uncheck Email attachments under Real Time Scanning > Settings > Scan these attachments and locations" Enabling the McAffe Security Center Plugin does not cause a problem for me.

BTW, the only reason i use McAfee is that it's free from my ISP.