為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

When I try to print from Thunderbird output is unreadable however if I use Google Cloud print it prints fine. What can I do to fix it?

  • 3 回覆
  • 6 有這個問題
  • 5 次檢視
  • 最近回覆由 Matt

more options

When I try to print from Thunderbird output is unreadable however if I use Google Cloud print it prints fine. Print preview looks fine but when I send it to the printer the printed text is just a bunch of boxes and other unreadable characters. Appears to only be an issue when I use Thunderbird (printing from within hotmail or gmail is fine). Using a Brother laser printer with latest driver. What can I do to fix it? Might there be a different font that the Thunderbird to printer might deal with better?

When I try to print from Thunderbird output is unreadable however if I use Google Cloud print it prints fine. Print preview looks fine but when I send it to the printer the printed text is just a bunch of boxes and other unreadable characters. Appears to only be an issue when I use Thunderbird (printing from within hotmail or gmail is fine). Using a Brother laser printer with latest driver. What can I do to fix it? Might there be a different font that the Thunderbird to printer might deal with better?

所有回覆 (3)

more options

I really do not know it this will help, but try it. Nothing lost if it does not

Open the config editor. https://support.mozilla.org/en-US/kb/config-editor and search for printer.print. Reset the value to default (or delete it) and restart Thunderbird.

more options

No change. I reset value of the stand alone printer.print line and printed a few emails and got the same kind of error.

Did note that when I printed plain text emails the only part that is unreadable is the message header (body of the email is fine). If I print a message with anything beyond plain text it is all unreadable (some of the included pictures/graphics do print ok though).

There were a number of other printer.print lines with the Brother printer identification followed by header, footer etc. that appeared to be like a page setup type of thing. Would it be worth removing these printer/lines altogether and starting over with it?

more options

try reinstalling the printer driver that came with the printer, it worked for someone else last week.