為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

What is happening to my Firefox?

  • 2 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

For the past two days, my Firefox has stopped working. The desktop icon is there but the bookmarks are gone and when I click on the icon, only a blank page comes up. I have uninstalled Firefox and reinstalled it both times, but both times, the next time that Firefox is opened, (several hours later) it is the same thing all over again. What is happening and how can I get this to stop?

For the past two days, my Firefox has stopped working. The desktop icon is there but the bookmarks are gone and when I click on the icon, only a blank page comes up. I have uninstalled Firefox and reinstalled it both times, but both times, the next time that Firefox is opened, (several hours later) it is the same thing all over again. What is happening and how can I get this to stop?

所有回覆 (2)

more options
more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: