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I reset my master password but the new one does not work and Firefox crashes when I click 'lost device' again. Name + pw OK.

  • 2 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 jsfb

jsfb
jsfb
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I have a new computer and want to sync my FF bookmarks etc. Email and password are accepted. I did not know my activation code. I checked the website and I clicked on lost my device to generate a new password, but this new activation code was marked an error. Now FF will not give me another activation code if I click on Lost again but simply crashes. I tried to set up a new account with another email address but this is refused. Will I ever be able to sync my account to my new computer?

I have a new computer and want to sync my FF bookmarks etc. Email and password are accepted. I did not know my activation code. I checked the website and I clicked on lost my device to generate a new password, but this new activation code was marked an error. Now FF will not give me another activation code if I click on Lost again but simply crashes. I tried to set up a new account with another email address but this is refused. Will I ever be able to sync my account to my new computer?

被選擇的解決方法

Hi jsfb, There is a new sync, go to "about:accounts" Using an older version of sync? How to update

Try these steps, if you need help please let us know!

從原來的回覆中察看解決方案 👍 2

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guigs
guigs
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選擇的解決方法

Hi jsfb, There is a new sync, go to "about:accounts" Using an older version of sync? How to update

Try these steps, if you need help please let us know!

jsfb
jsfb 提出問題者
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It worked perfectly. Thank you. If anyone else tries this, check junk for confirmation email.