為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Mouse and computer sporadically freeze on websites.

more options

Periodically, my mouse freezes when I'm web surfing. Or leave a website open for a prolong period while doing something else at home. The only fix is to turn off the computer and reboot it. During freezes, I can't exit a website, I can't even shut down the computer normally or access task master or anything. I have to hold down the power on button until the computer shuts off or shut off the surge protective power strip. Sometimes the mouse will unfreeze on its own but shortly thereafter goes back to its old trick of freezing.

Today, I got it into my head that the problem wasn't my computer or some software interfering. So I logged on using something I dislike using, Internet Explorer. After going through the same motions as usual, including visiting websites that have frozen before, I experienced no freezes. This indicates the issue if Firefox. I have even opened multiple Tabs to provoke a possible freeze with IE but it doesn't freeze So again it must be Firefox.

Periodically, my mouse freezes when I'm web surfing. Or leave a website open for a prolong period while doing something else at home. The only fix is to turn off the computer and reboot it. During freezes, I can't exit a website, I can't even shut down the computer normally or access task master or anything. I have to hold down the power on button until the computer shuts off or shut off the surge protective power strip. Sometimes the mouse will unfreeze on its own but shortly thereafter goes back to its old trick of freezing. Today, I got it into my head that the problem wasn't my computer or some software interfering. So I logged on using something I dislike using, Internet Explorer. After going through the same motions as usual, including visiting websites that have frozen before, I experienced no freezes. This indicates the issue if Firefox. I have even opened multiple Tabs to provoke a possible freeze with IE but it doesn't freeze So again it must be Firefox.

所有回覆 (1)

more options
  1. Try Resetting Firefox. Your essential data like bookmarks and passwords will be preserved, but add-ons and preferences will be discarded.
  2. If that doesn't help, see
  3. If that doesn't help either, see