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Firefox keep crashing

  • 3 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 philipp

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AdapterDeviceID: 0x06f8 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:27.0.1 AvailablePageFile: 2143219712 AvailablePhysicalMemory: 126947328 AvailableVirtualMemory: 255062016 BIOS_Manufacturer: Dell Inc. BlockedDllList: BreakpadReserveAddress: 46661632 BreakpadReserveSize: 37748736 BuildID: 20140212131424 CrashTime: 1395407088 EMCheckCompatibility: true Email: judith.austin@arqiva.com FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1392723942 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x06f8, AdapterSubsysID: 057e10de, AdapterDriverVersion: 8.15.11.8593 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers- OOMAllocationSize: 2304 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 317533 StartupTime: 1395393049 SystemMemoryUsePercentage: 97 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 4294836224 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 27.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

AdapterDeviceID: 0x06f8 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:27.0.1 AvailablePageFile: 2143219712 AvailablePhysicalMemory: 126947328 AvailableVirtualMemory: 255062016 BIOS_Manufacturer: Dell Inc. BlockedDllList: BreakpadReserveAddress: 46661632 BreakpadReserveSize: 37748736 BuildID: 20140212131424 CrashTime: 1395407088 EMCheckCompatibility: true Email: judith.austin@arqiva.com FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1392723942 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x06f8, AdapterSubsysID: 057e10de, AdapterDriverVersion: 8.15.11.8593 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers- OOMAllocationSize: 2304 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 317533 StartupTime: 1395393049 SystemMemoryUsePercentage: 97 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 4294836224 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 27.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IPv6] : 2 : 2 : MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP TCPv6 Service Provider : 2 : 1 : RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP UDPv6 Service Provider : 2 : 2 : RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

所有回覆 (3)

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hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

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bp-413ce310-4ed6-49fb-b987-0e1a12140325 25/03/201417:00 bp-bcd06320-83bd-4cc7-87a5-5ffbf2140325 25/03/201409:07 bp-36505b7b-11fa-497c-b110-7d6b52140324 24/03/201416:53 bp-897e93d8-af44-4574-82d5-c83142140324 24/03/201412:47 bp-26af1fc2-5530-4706-b196-910d72140324 24/03/201408:55

由 judya 於 修改

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hello judya, most of those crashes appear to happen when your system is running out of free memory resources. could you open the windows task manager (ctrl+shift+esc) and go to the processes tab to see if all this RAM is consumed by firefox?

some general advice on reducing RAM usage: Firefox uses too much memory or CPU resources - How to fix