Tbrd 24.4 Wndws 7, 3 gmail accounts & 1 godaddy account all w/ much data, all = 1 Tbrd profile. Prob w/ passwrd, need to reload profile. Save data?
I have 4 important email accounts in one Thunderbird profile. Some kind of corruption is suddenly causing Thunderbird to no longer send the godaddy password: "Sending of password did not succeed. Mail server pop.secureserver.net responded: authorization failed Check your server settings.". I have thoroughly checked and rechecked the password & server settings with no luck. Now down to 'create new profile' and then reload the email history. Sounds maybe easy BUT: only 1 email account is the problem; can't simply use mozbackup because that will also backup whatever is causing this; so I need to do this manually and the problem is that all 4 email accounts are in a single "profile". So how do I separately Identify and map the various 'profile' email files to each of the 4 different email accounts in a new profile. I need to identify and separate the email data from the account profile data so that I don't transfer the possibly corrupted profile data into the new profile. I can re-input the profile data manually for each email account. It's the data I need to keep together with active email accounts. Am I on track with this or should I just transfer everything to Outlook?
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First, try the simple fixes: open Tools/Options/Security/Passwords/Saved Passwords and delete the godaddy password, if it has previously been stored, then OK. Restart TB and enter the correct godaddy password when prompted at the next connection. If that doesn't help, restart Windows in safe mode with networking and run TB (to rule out anti-virus/firewall interference).
"Authorization failed" could mean the User Name format is incorrect, e.g. the full email address is required, not just the part before @, or the security or authentication setting is wrong.
Thank you - yes I've tried all of that and I've noticed on other threads that what you've written is the standard, 1st step advice. I've deleted and reentered the password many times. I've made sure the User Name includes my whole email address in all the various places. I've checked and rechecked the server settings. I've run Tbird in safe mode but I get the same error message there too. All that's been done and I find no other advice but to erase the existing profile and start all over again. So, unless there is another way, it appears my problem is as I stated it in my 1st post: how do I manually set up a new profile for 4 email accounts without losing my data/mind/patience/more wasted time?
And did you run in Windows safe mode to rule out AV/firewall?
http://pcsupport.about.com/od/fixtheproblem/ss/safe-mode-windows-7.htm
If you decide to set up a new profile, you can keep the old one, and transfer mail and contacts to the new one if desired.
Create a new profile with Profile Manager and set up an account (the problem account) to see if it now works. Afterwards, you can add the other accounts and copy data from the old profile to the new one.
http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Thunderbird
http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird
To start PM in Windows, Winkey-R and type thunderbird.exe -p