為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

ff ver 28 wont recognize new printer

  • 7 回覆
  • 1 有這個問題
  • 5 次檢視
  • 最近回覆由 bitbyter

more options

I was using a brother lazer printer HL1435 on my desktop using Windows XP pro. I installed a Kodak ESP3250 printer and all other programs accept the new default printer. When I went to about:config and searched for print I found only references to the Brother HL1435. I reset the print.printer reference and restarted Firefox. When I go to file print nothing happens. i went back to the config file and reset all items starting with print and restarted firefox. Firefox still will not print and the config file has no printer listed.

I was using a brother lazer printer HL1435 on my desktop using Windows XP pro. I installed a Kodak ESP3250 printer and all other programs accept the new default printer. When I went to about:config and searched for print I found only references to the Brother HL1435. I reset the print.printer reference and restarted Firefox. When I go to file print nothing happens. i went back to the config file and reset all items starting with print and restarted firefox. Firefox still will not print and the config file has no printer listed.

被選擇的解決方法

I installed my printer into my laptop and firefox recognized it with no problem. Both my laptop and desktop are running Windows XP. I completly uninstalled firefox from my desktop and verified the profile files were gone then reinstalled and still the printer will not work. Ive had it with FF so I am uninstalling and going to chrome. Thanks for the suggestions.

從原來的回覆中察看解決方案 👍 0

所有回覆 (7)

more options

Hello bitbyter, please Reset all Firefox printer settings and check it again.

thank you

more options

As I mentioned in the details I have already reset the firefox printer settings. The prefs.js file does not have any settings for a printer at all.

more options

Create a new Firefox profile and see if the issue exist.

thank you

more options

I created a new profile firefox still does not recognize my printer.

more options

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Director: Show Folder (Linux: Open Director; Mac: Show in Finder)
more options

選擇的解決方法

I installed my printer into my laptop and firefox recognized it with no problem. Both my laptop and desktop are running Windows XP. I completly uninstalled firefox from my desktop and verified the profile files were gone then reinstalled and still the printer will not work. Ive had it with FF so I am uninstalling and going to chrome. Thanks for the suggestions.

more options

Yesterday b4 installing chrome I tried one last thing. I deleted the entire Mossilla folder from my application data and Program files folder. Then I went to my backup files and copied these folders back. When i ran the program the printer now works. I was on version 26. When I let the program update to v28 it would not print so I went back to v26.