Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Why don't transparencies and drop shadows show right in pdf on Firefox ?

  • 6 回覆
  • 3 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

Hello,

We have display problems with transparencies and drop shadows in pdf that we upload on our website. When these pdf are opened on Firefox the areas where we have used transparencies, drop shadows and color gradation end up in grey boxes.

This is a real problem for our society which only operates on the web.

You can find below some links to pdf that are particularly affected by this display issue :

- http://www.francebureau.com/doc/montserrat_bureau_ebenisterie.pdf (grey boxes have appeared on the header, some pictures that were a bit transparent are missing on page 2)

- http://www.francebureau.com/doc/bureau_reglable_cervin.pdf (same problem on the header, on page 2 color charts are completely lost in grey boxes, on page 3 same problems with the color charts)

- http://www.francebureau.com/doc/origami_fauteuil_pliable.pdf (same problem on the header, on page 4 color charts are in grey boxes)

Viewed on different web browsers these pdf show fine. The issue is that all our website and our turnover are based on these pdf documentations, which could be viewed by a customer using Firefox. We are aware that changing our pdf viewer would be the solution but only for our computers and we cannot make all our customers change their pdf viewer.

Are you aware of this problem ? Do you have a solution ? Can you keep us in touch ?

Thanks

Hello, We have display problems with transparencies and drop shadows in pdf that we upload on our website. When these pdf are opened on Firefox the areas where we have used transparencies, drop shadows and color gradation end up in grey boxes. This is a real problem for our society which only operates on the web. You can find below some links to pdf that are particularly affected by this display issue : - http://www.francebureau.com/doc/montserrat_bureau_ebenisterie.pdf (grey boxes have appeared on the header, some pictures that were a bit transparent are missing on page 2) - http://www.francebureau.com/doc/bureau_reglable_cervin.pdf (same problem on the header, on page 2 color charts are completely lost in grey boxes, on page 3 same problems with the color charts) - http://www.francebureau.com/doc/origami_fauteuil_pliable.pdf (same problem on the header, on page 4 color charts are in grey boxes) Viewed on different web browsers these pdf show fine. The issue is that all our website and our turnover are based on these pdf documentations, which could be viewed by a customer using Firefox. We are aware that changing our pdf viewer would be the solution but only for our computers and we cannot make all our customers change their pdf viewer. Are you aware of this problem ? Do you have a solution ? Can you keep us in touch ? Thanks

被選擇的解決方法

Note that the latest development version of the PDF Viewer (pdfjs) extension is currently at 1.0.31, so is a lot ahead of the built-in version in current releases as shown via this link (Nightly is at 0.8.1334).

  • resource:///chrome/pdfjs/README.mozilla

Latest development version:

從原來的回覆中察看解決方案 👍 1

所有回覆 (6)

more options

Hi MFB38,

Which pdf viewer are you seeing the issue in? pdf.js? Or another one?

If in pdf.js There are some old issues that were resolved https://bugzilla.mozilla.org/show_bug.cgi?id=738979

However this is not the exact issue! So, if you can please add a screenshot of what is should look like please do so they can compare on a bug to address the issue.


But I am going to contact pdf.js for more info.

由 guigs 於 修改

more options

It looks a lot better in the latest development version (1.0.2) of the PDF Viewer.

Latest development version of the PDF Viewer (pdfjs) extension:

more options

Hey I found out from the developers that this is actually fixed in version 29 via Bug 965861. Try the pdf viewer in the next version of Firefox, this will take care of that gradient. :-) Cheers.

more options

Hello, Thank you for your answers. I've tried the trial version of Firefox 29.0 that is available on the mozilla french website and it worked ! That's great the drop shadows and transparencies show the way they are suposed to show. Do you know when this version is going to be launched ? Is it going to upgrade on it's own on our customers computer without having them to do anything ? Thank you

more options

Firefox 29b7*fingers crossed* in Bug 965861 - Update pdf.js to version 0.8.990

more options

選擇的解決方法

Note that the latest development version of the PDF Viewer (pdfjs) extension is currently at 1.0.31, so is a lot ahead of the built-in version in current releases as shown via this link (Nightly is at 0.8.1334).

  • resource:///chrome/pdfjs/README.mozilla

Latest development version: