為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

install is hanging on import

  • 1 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 Vicky

more options

I had an infection that crashed firfox and prevented uninstall from working under programs and features in win 7.

Infection is gone and I manually uninstalled firefox by removing all mozilla instances in the registry.

Now I downloaded and started an install. For 15 minutes now the install says "importing" and the last thing on the list is favorites.

Any thoughts?

I had an infection that crashed firfox and prevented uninstall from working under programs and features in win 7. Infection is gone and I manually uninstalled firefox by removing all mozilla instances in the registry. Now I downloaded and started an install. For 15 minutes now the install says "importing" and the last thing on the list is favorites. Any thoughts?

所有回覆 (1)

more options

But did your installation of Firefox was successful? If not. Clear the cache and restart your computer.