為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

how to get back all my bookmarks and saved password after resetting my PC to Factory settings

  • 3 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 user1068417

more options

after resetting my PC to Factory setting i could not find my bookmarks and saved password pls i need help getting it back.

after resetting my PC to Factory setting i could not find my bookmarks and saved password pls i need help getting it back.

所有回覆 (3)

more options

If you have a Mozilla Sync account, you can simply import it. If you don't, the only other way is to get the data from a backup if possible.

To get your data back from a backup, locate this folder in the backup file:

AppData\Roaming\Mozilla

and copy it to

C:\Users\[account username]\AppData\Roaming\Mozilla

If you can't do this, then there's no way to get that data back.

more options

Firefox normally creates backup files for those things. Also, look on your desktop for a folder called; Old Firefox.

more options

Firefox creates that backup folder when you reset firefox to the factory defaults. Resetting the PC does not.