為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Trying to update Thunderbird on Vista 64 bit. Windows cannot access the specified device, path or file. You may not have appropriate permission...

more options

The error message: "windows cannot access the specified device, path or file. You may not have appropriate permission.." The above error message is received when I try to download a new version of Thunderbird as a way to update Thunderbird. The update itself failed and directed me to try a manual update by downloading the new version. I also got that same message when I tried to RUN Firefox in an attempt to donwload it. (I am currently using Win Internet explorer). Thanks.

The error message: "windows cannot access the specified device, path or file. You may not have appropriate permission.." The above error message is received when I try to download a new version of Thunderbird as a way to update Thunderbird. The update itself failed and directed me to try a manual update by downloading the new version. I also got that same message when I tried to RUN Firefox in an attempt to donwload it. (I am currently using Win Internet explorer). Thanks.

所有回覆 (1)

more options

Hello,

Are you the ADM of the computer? - If you're not the ADM maybe you won't get install the update
Try get a full version and just intall it.

由 Diego Victor 於 修改