為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

How can I stop firefox from redirecting me to the stupid survery every time I open a new page?

  • 5 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 mkhnthrt

more options

Every time I open up the browser, starting this morning, it redirects me to a survey. Every time I open up a new tab or page, it redirects me to a survey.

Every time I open up the browser, starting this morning, it redirects me to a survey. Every time I open up a new tab or page, it redirects me to a survey.

被選擇的解決方法

this sounds like an issue witha dware/malware on your computer. please try all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

從原來的回覆中察看解決方案 👍 1

所有回覆 (5)

more options

Is it this one: Annual Survey virus not detected by any anti-malware program? That thread has some suggested fixes.

more options

No. It has a ring tone, and a woman saying take a brief 4 question survey and get a free gift.

more options

選擇的解決方法

this sounds like an issue witha dware/malware on your computer. please try all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

more options

Did you know you have Shockwave Flash 13.0 r0 and Shockwave Flash 12.0 r0 on your computer?

more options

It seems to have stopped, at least for now. I partially followed your advice Phillip. I will do the rest later.

Thanks