This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Url file:// opening problem after version 29.0.1 update

  • 3 uphendule
  • 5 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

renaudrno
renaudrno
more options

We use Firefox as our default web browser, even to connect to our internal microsoft outlook web app webmail (microsoft exchange 2010 webmail). Since the last update, we can't use in the body of mails smb url links anymore : (file://Path to our local SMB share/). A new tab is opened, with the correct url, but nothing happens, the page stays blank. The same in safe mode, tried too redefine a user.js or pref.js file, search the web, without success. Any Idea ? Thanx for your help

We use Firefox as our default web browser, even to connect to our internal microsoft outlook web app webmail (microsoft exchange 2010 webmail). Since the last update, we can't use in the body of mails smb url links anymore : (file://Path to our local SMB share/). A new tab is opened, with the correct url, but nothing happens, the page stays blank. The same in safe mode, tried too redefine a user.js or pref.js file, search the web, without success. Any Idea ? Thanx for your help

All Replies (3)

FredMcD
FredMcD
more options

One thing to try is to go to the page manually, and
create a new bookmark / shortcut.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Yes, it's true: support for the user.js/prefs.js exception allowing access to file: URLs in http:/https: pages was removed in Firefox 29. Due to popular demand, it will be restored in Firefox 30. See:

If you can run Firefox Beta (future Firefox 30), you can check that, or consider running the ESR version of Firefox, which may be better suited to organizational use due to its slower roll-out of new features. See: http://www.mozilla.org/firefox/organizations/

Okulungisiwe ngu jscher2000 - Support Volunteer

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also:

  • bug 995943 - local (file://) links don't work even when configured for company's internal system

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html