This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

since update, cannot copy/paste from web to doc.

  • 3 uphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu swanman

more options

I highlight text from internet, then copy (either by key command or right click), then go to paste in a word doc. and the text does not paste into the doc. Copy and paste from website to website does work - only fails when I try to copy paste from the web to a doc. In fact, the word doc will remember the last thing I copied from a non-web source and paste that.

I highlight text from internet, then copy (either by key command or right click), then go to paste in a word doc. and the text does not paste into the doc. Copy and paste from website to website does work - only fails when I try to copy paste from the web to a doc. In fact, the word doc will remember the last thing I copied from a non-web source and paste that.

All Replies (3)

more options

Note - I have restarted with add-ons disabled, I have restarted in safe mode. I have made sure that about:config setting for javascript and clipboard are enabled.

more options

Did you try if Paste Special is working in case the default Paste isn't working (i.e. the clipboard content isn't recognized)?

more options

paste special did not work