This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

It says my email box is full and won't accept new emails. It isn't full.

  • 3 uphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu user01229325

more options

I am literally unable to receive emails via Thunderbird. It says the box is full, although the saved emails are currently Zero, as I have placed them on my desktop to save them. I can receive email on my server's webmail site and I can send emails via Thunderbird, just not receive them.

I am literally unable to receive emails via Thunderbird. It says the box is full, although the saved emails are currently Zero, as I have placed them on my desktop to save them. I can receive email on my server's webmail site and I can send emails via Thunderbird, just not receive them.

All Replies (3)

more options

Do you compact your Inbox?

more options

There are no received emails in the inbox at all. And it still says the inbox is full.

more options