Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why do some objects not work?

  • 5 uphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu alan_r

more options

Alright, so this is my third attempt trying to post this question, and by now it's getting annoying, so I'm going to do it in point form this time.

Got computer today

Downloaded Firefox

Went to YouTube, flash was blocked by Firefox

Updated flash, went back to YouTube

Video still wouldn't play, clicked "learn more"

Followed steps, except 5 and 9

Problem not fixed, YouTube videos don't play, DuelingNetwork can't load properly, oddly Gogoanime videos work

Alright, so this is my third attempt trying to post this question, and by now it's getting annoying, so I'm going to do it in point form this time. Got computer today Downloaded Firefox Went to YouTube, flash was blocked by Firefox Updated flash, went back to YouTube Video still wouldn't play, clicked "learn more" Followed steps, except 5 and 9 Problem not fixed, YouTube videos don't play, DuelingNetwork can't load properly, oddly Gogoanime videos work

Isisombululo esikhethiwe

Well, I'm pretty much ready to deem this computer as a lost cause. I just bring it in to be repaired next month.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (5)

more options

You'll no doubt get more specific advice but I recommend you try this Firefox extension for a short term workaround at least(I use it all the time). It plays nearly all YouTube Videos in HTML 5 - without Flash.

https://addons.mozilla.org/en-US/firefox/addon/youtube-all-html5/?src=search

more options

I don't think it's flash. Flash Player crashed twice since, and I got a fair share of non-responsive shockwave dialogue boxes here and there. (And this is only night number 1!)

As I mentioned, aside from the two crashes, Gogoanime, a video site, has been working fine for the past hour or so. I've been watching subtitled anime, since I have no speakers. But no YouTube, and no DuelingNetwork. These are my 3 most common sites that use Flash.

more options

@alan_r:

I added the add-on you suggested. I watched an entire Youtube advertisement. When the video started, it glitched out as usual. But... a YouTube ad is a YouTube ad. That's an improvement, if only a slight one.

Okulungisiwe ngu LSGM

more options

Isisombululo Esikhethiwe

Well, I'm pretty much ready to deem this computer as a lost cause. I just bring it in to be repaired next month.

more options

I've been away from my computer. I had hoped someone else would pick up the threads. Please don't give up just yet. I presume you've tried various items on YouTube. If you haven't done this yet, you should do the computer equivalent of "kicking the car tires " - reboot the computer and re-start Firefox and YouTube several times. Have you tried a different browser? You can download Google Chrome or Opera very quickly. I'm puzzled why you don't think Flash is at least part of the problem. You should remove it re-instal it.

Are you having any other problems that might give us a clue?

Then you should go to Help and work through the various troubleshooting suggestions including Safe Mode and creating a New Profile.

I'll be away for a while and, in any case, I really only joined in to offer a workaround that I hoped would work.Major Contributors should be able to help you solve your problem.