This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Sync on android doesn't work

  • 4 uphendule
  • 19 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu guigs

more options

Well... i've created sync account and synced 2 devices successfully, but only the first time. Now i hit sync now on Win7 ff and Android's ff doesn't update bookmarks (i want only bookmarks to be synced). After few minutes i realize that desktop's feature "SyncNow" in android is located in system settings under accounts. But actually doesn't sync anything (both android > desktop and desktop > android) also tried to remove account and re-added it but same thing.

Well... i've created sync account and synced 2 devices successfully, but only the first time. Now i hit sync now on Win7 ff and Android's ff doesn't update bookmarks (i want only bookmarks to be synced). After few minutes i realize that desktop's feature "SyncNow" in android is located in system settings under accounts. But actually doesn't sync anything (both android > desktop and desktop > android) also tried to remove account and re-added it but same thing.

Isisombululo esikhethiwe

Since it is only bookmarks:

Are you syncing from a mobile device? It may be in the mobile bookmarks folder.

The network issue for Firefox sync was just resolved, were you seeing any error messages: "Unknown error occurred"?

Does searching for a missing bookmark in "Show all Bookmarks" show the bookmark after waiting for the initial sync to complete?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (4)

more options

I think you should try going into your Android Settings, then Data Usage, and activate the option "Allow data sync".

more options

Isisombululo Esikhethiwe

Since it is only bookmarks:

Are you syncing from a mobile device? It may be in the mobile bookmarks folder.

The network issue for Firefox sync was just resolved, were you seeing any error messages: "Unknown error occurred"?

Does searching for a missing bookmark in "Show all Bookmarks" show the bookmark after waiting for the initial sync to complete?

more options

Now syncs immediately. I've created some bookmark on desktop pc, then hit sync button, then sync android device and bookmark appears. So now is working

more options

Awesome this is great news. I will mark the solution. If you have any other questions in the future please start a new thread and the community will be happy to help.