This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

After latest update, no longer have the choice of opening an ATTACHMENT in AOL Mail

tonyscro
tonyscro
more options

I just learned from a Norton support tech that the latest Firefox update no longer enables me to OPEN an ATTACHMENT to an AOL email because it automatically downloads it to a default folder that I designated. This prevents me from viewing the download before deciding to SAVE it. Is there a solution for this?

I just learned from a Norton support tech that the latest Firefox update no longer enables me to OPEN an ATTACHMENT to an AOL email because it automatically downloads it to a default folder that I designated. This prevents me from viewing the download before deciding to SAVE it. Is there a solution for this?

Okulungisiwe ngu tonyscro

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

To change how Firefox handles downloads, you can adjust a setting in Options, on the General panel. Instead of setting a specific folder to be used every time, try selecting "Always ask me where to save files."

This article has the steps: Startup, home page, tabs, and download settings.

Was that what you meant, or was it a different problem?

By the way, when you select Open in Firefox's Open / Save / Cancel dialog, the file actually is downloaded to the Windows TEMP folder.