This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

“Unable to open the summary file for INBOX. Perhaps there was an error on disk, or the full path is too long.”error

  • 1 baphendule
  • 4 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu iamjayakumars

more options

Cannot activate thunderbird account.

Error Message Saying “Unable to open the summary file for INBOX. Perhaps there was an error on disk, or the full path is too long.”error

Cannot activate thunderbird account. Error Message Saying “Unable to open the summary file for INBOX. Perhaps there was an error on disk, or the full path is too long.”error

All Replies (1)

more options

Did you compact your email folder recently?

Create a new profile as a test to check if your current profile is causing the problems.

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem