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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

gmail doesn't work and I tried everything there is on these forums, it just doesn't want to work for me

  • 2 uphendule
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  • Igcine ukuphendulwa ngu cor-el

aki8
aki8
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gmail won't work in Firefox for me and I literally went to every forum an threat I could find and followed all of these instructions but I just can't get the damn thing to work, i even installed the Gmail panel app but I just won't work, it gives me the standard message that I need to enable my cookies, privacy, ... etc and I did all of that and all of the the other stuff (clear cache & cookies, change to 'no proxy', made a new profile, changed the file manually in the folder, etc.) and it just won't work and it's driving me insane. This made me change to chrome last year but that takes too much memory and I just love firefox. pls don't tell me I need to keep chrome installed just to read my mails there because this is ridiculous. pls help

gmail won't work in Firefox for me and I literally went to every forum an threat I could find and followed all of these instructions but I just can't get the damn thing to work, i even installed the Gmail panel app but I just won't work, it gives me the standard message that I need to enable my cookies, privacy, ... etc and I did all of that and all of the the other stuff (clear cache & cookies, change to 'no proxy', made a new profile, changed the file manually in the folder, etc.) and it just won't work and it's driving me insane. This made me change to chrome last year but that takes too much memory and I just love firefox. pls don't tell me I need to keep chrome installed just to read my mails there because this is ridiculous. pls help

All Replies (2)

ilixandr
ilixandr
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Hi Aki8,

Try this:

♦ force page refresh: Ctrl + F5

♦<strike> if Gmail is not displaying, then close Firefox and go to C:\Users\<your user id>\AppData\Roaming\Mozilla\Firefox and: 1) delete profiles.ini file 2) delete all files in the Profile folder. 3) restart Firefox.</strike>

Let me know.

Kind regards,

please do not advice users to delete their profile folder - c

Okulungisiwe ngu cor-el

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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I would advice you not to follow the above advice as that will cause you to delete the Firefox profile folder and you lose all your personal data (bookmarks and other data).

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window