This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

All URLs are redirected with https:// ; hence getting the error code: (Error code: sec_error_unknown_issuer)

  • 8 uphendule
  • 19 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu FredMcD

more options

All URLs are redirected with https:// ; hence getting the error code: (Error code: sec_error_unknown_issuer)

- Tried the about:config setting for "browser.ssl_override_behavior" ; this also didn't help - It has nothing to do with system time/ date sync as the sites/ URLs are NOT providing the certificate.

The issue is ALL URLs are redirected with https://

All URLs are redirected with https:// ; hence getting the error code: (Error code: sec_error_unknown_issuer) - Tried the about:config setting for "browser.ssl_override_behavior" ; this also didn't help - It has nothing to do with system time/ date sync as the sites/ URLs are NOT providing the certificate. The issue is ALL URLs are redirected with https://

Isisombululo esikhethiwe

All Replies (8)

more options

hello, please try to reset firefox and see if this can address the issue...

more options

Tried the following troubleshooting items already & the issue is NOT yet resolved. Much appreciated for a quick support.

1. Reset Firefox - Didn't solve the issue 2. Restart with Add-ons disabled - Didn't solve the issue 3. I have no add-ons/ plugins which redirect all URLs to HTTPS 4. I use Symantec Endpoint Protection. But FF was working fine earlier along this tool.

more options

Any chance you have the HTTPS Everywhere add-on installed?

more options

No, "HTTPS Everywhere " add-on is NOT installed.

more options

Are these addresses what you typed in, shortcuts, bookmarks? If the last two, check the properties for them.

more options

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.

Who is the issuer of the certificates?

more options

Issue is fixed now.

This issue comes when the Proxy server creates a dummy certificate for all HTTPS connection. By doing this, the proxy server will be able to look into the encrypted SSL/TLS traffic by impersonating the target server.

Solution: 1. In windows, Run-> certmgr.msc 2. Go to the node, "Trusted Root CertificationAuthorities" 3. Find your Organizations/ Proxy Server certificate 4. Export it. Right Click on the certificate-> All Tasks-> Export ... 5. While exporting the certificate, use the format as "Base-64 .... .cer"

Now import it to Firefox. 1. From Firefox, Options-> Advanced-> Certificates-> View Certificates 2. Navigate to "Authorities" tab 3. Click on "Import..." and import the certificate

Now, firefox will work for ALL https connections.

more options

Isisombululo Esikhethiwe

Great job.