This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

can connect using ip address but not using web address settings?

  • 2 uphendule
  • 2 zinale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu cor-el

more options

Trying to connect to internet using t mobile hotspot. Windows 7 Firefox browser I can get to a website using the ip address however nothing using www.msn.com or anything. In the connect to the internet window in Options network I have no idea what to put in there I tried auto nothing works


(flipped uppercase text - c)

Trying to connect to internet using t mobile hotspot. Windows 7 Firefox browser I can get to a website using the ip address however nothing using www.msn.com or anything. In the connect to the internet window in Options network I have no idea what to put in there I tried auto nothing works ''(flipped uppercase text - c)''

Okulungisiwe ngu cor-el

Isisombululo esikhethiwe

All Replies (2)

more options

Please turn off your caps lock. :-)

The 'numbers' you are talking about are, if you will, the 'phone number' of the web site. When you enter a name, the information is sent to one of several "phone book" web sites that provide the 'number' to the site. For some reason, this is no longer working.

I don't know how to fix this.

more options

Isisombululo Esikhethiwe

Are there DNS servers setup properly?