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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Laptop stolen, how do we retrieve thunderbird email?

  • 1 baphendule
  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu Toad-Hall

LA1811
LA1811
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Husbands laptop was stolen last night. He made a back up of his hard drive a couple of weeks ago but is worried he has lost his emails/email folders on thunderbird. He uses this as a business account so obviously very important to get info back. How can we retrieve it? Thanks

Husbands laptop was stolen last night. He made a back up of his hard drive a couple of weeks ago but is worried he has lost his emails/email folders on thunderbird. He uses this as a business account so obviously very important to get info back. How can we retrieve it? Thanks

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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I would strongly recommend that you immediately change any passwords which may have been stored on that laptop. eg: Webmail accounts and therefore Thunderbird, also websites that you logon to, etc .

If you have a backup then it will be located here: C:\Users\Windows user name\AppData\Roaming\Thunderbird\Profiles\Profile name\

The AppData folder is folder is a hidden folder; to show hidden folders, open a Windows Explorer window and choose: "Organize → Folder and Search Options → Folder Options → View (tab) → Show hidden files and folders".

More info on Profile Folder. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Backup info:

Move to a new PC:

Transfer data to a new Profile: