This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Disk image will not initialize.

  • 2 uphendule
  • 1 inale nkinga
  • 16 views
  • Igcine ukuphendulwa ngu indarts

indarts
indarts
more options

After downloading several times, disk image will not initialize. Dialog box -"The following disk images couldn't be opened Firefox 33.0.2 not recognized."

Mac OSX 7.5.2

After downloading several times, disk image will not initialize. Dialog box -"The following disk images couldn't be opened Firefox 33.0.2 not recognized." Mac OSX 7.5.2

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

indarts
indarts Umnikazi wombuzo
more options

Thanks for the reply - unfortunately I can not see the Firefox Disk image, the file that I downloaded shows up, but does not create the Disk Image required to begin the installation process. I have re-downloaded the file from Mozilla several times with the same result.