We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Where can I find the Forget button?

myunclesmailman
myunclesmailman
more options

After updating to v33.1 on OSX Yosemite, I tried adding the Forget button, but I can't find it anywhere. I have followed the steps listed on https://support.mozilla.org/en-US/kb/forget-button-quickly-delete-your-browsing-history#firefox:mac:fx33 , but the button isn't listed.

Even a re-install didn't do the trick. How can I get the button?

After updating to v33.1 on OSX Yosemite, I tried adding the Forget button, but I can't find it anywhere. I have followed the steps listed on https://support.mozilla.org/en-US/kb/forget-button-quickly-delete-your-browsing-history#firefox:mac:fx33 , but the button isn't listed. Even a re-install didn't do the trick. How can I get the button?

Isisombululo esikhethiwe

A second re-install made the Forget-button appear.

For Mac:

  1. Download the installer (DMG-file).
  2. Close Firefox completely.
  3. Open the DMG-file and move Firefox from the DMG-file to your Applications folder. Your personal settings and such will still be there after the installation is completed.
  4. Open Firefox again. Now just follow the steps listed here here and you'll find the Forget button where it should have been all along.
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (7)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can find this Forget button in the Customize palette and drag it on a toolbar or in the "3-bar" Firefox menu button drop-down list.

myunclesmailman
myunclesmailman Umnikazi wombuzo
more options

Like I stated before, I followed the steps as listed on the page I referred to before - the forget button is not with all the other buttons I can add to either the toolbar of the 3-bar menu. See for yourself in the attached screenshot.

myunclesmailman
myunclesmailman Umnikazi wombuzo
more options

Isisombululo Esikhethiwe

A second re-install made the Forget-button appear.

For Mac:

  1. Download the installer (DMG-file).
  2. Close Firefox completely.
  3. Open the DMG-file and move Firefox from the DMG-file to your Applications folder. Your personal settings and such will still be there after the installation is completed.
  4. Open Firefox again. Now just follow the steps listed here here and you'll find the Forget button where it should have been all along.
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

In such a case it might help to click the Restore Defaults button in the Customize palette.

Carol Biederman
Carol Biederman
more options

I did a second reinstall and still no forget button. :(

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What Firefox locale do you use (user interface language)?

It is possible that your locale is currently not supported.

Carol Biederman
Carol Biederman
more options

There was a link to the install downloads in a post above. I used that and chose English U.S. as my language. That's all I know.