This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

more options

It was running fine, maybe a little slow, and i noticed at the bottom of the screen it said to reset firefox to speed it up. I tried that and as soon as it was finished it crashed. Then when I tried to open it again it crashed. I have tried to completely uninstall from my computer and redownload, but even after doing that it crashed immediately after i try and open it.

It was running fine, maybe a little slow, and i noticed at the bottom of the screen it said to reset firefox to speed it up. I tried that and as soon as it was finished it crashed. Then when I tried to open it again it crashed. I have tried to completely uninstall from my computer and redownload, but even after doing that it crashed immediately after i try and open it.

All Replies (1)

more options

You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key.

You can try to disable hardware acceleration in Firefox if that worked.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.