This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

all tabs displayed in every tab group

  • 4 uphendule
  • 4 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu jadenemayla

jadenemayla
jadenemayla
more options

For no reason, my grouped tabs (not sure which add-on I'm actually using to group my tabs) stopped showing only the tabs I placed in groups when I clicked on a group. Instead, all of my tabs are showing in every group. It makes no sense, defeats the purpose of grouping tabs in the first place. I don't know why it's doing this, and it's confusing and frustrating to use.

For clarity, here is an example: I go to the overarching tab that I've labeled 'Personal.' It contains two personal tabs that I placed there plus all of the tabs from the last tab group I was just in.

I have spent the last hour doing the following: -reading about tab groups by googling the subject, repeatedly being taken to the same basic description of the add-on Tab Groups. -googling my issue, repeatedly finding the same general forum q&a that doesn't address the issue I'm having.

PLEASE RESPOND ONLY AFTER READING MY ENTIRE QUESTION AND IF YOU ARE ABLE TO ADDRESS THE SPECIFIC ISSUE I'M HAVING.

Thank you!

For no reason, my grouped tabs (not sure which add-on I'm actually using to group my tabs) stopped showing only the tabs I placed in groups when I clicked on a group. Instead, all of my tabs are showing in every group. It makes no sense, defeats the purpose of grouping tabs in the first place. I don't know why it's doing this, and it's confusing and frustrating to use. For clarity, here is an example: I go to the overarching tab that I've labeled 'Personal.' It contains two personal tabs that I placed there plus all of the tabs from the last tab group I was just in. I have spent the last hour doing the following: -reading about tab groups by googling the subject, repeatedly being taken to the same basic description of the add-on Tab Groups. -googling my issue, repeatedly finding the same general forum q&a that doesn't address the issue I'm having. PLEASE RESPOND ONLY AFTER READING MY ENTIRE QUESTION AND IF YOU ARE ABLE TO ADDRESS THE SPECIFIC ISSUE I'M HAVING. Thank you!

Isisombululo esikhethiwe

Try to delete the sessionstore.js file in the Firefox profile folder and also the backups in the sessionstore-backups folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (4)

Sourjobraato Banerjee
Sourjobraato Banerjee
more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: After resetting Firefox, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Reset Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Reset Firefox" that looks like this: Button reset. Click on it.
  3. Firefox will close and reset. After it is done, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

jadenemayla
jadenemayla Umnikazi wombuzo
more options

This doesn't address my issue. I've already tried that route twice.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Isisombululo Esikhethiwe

Try to delete the sessionstore.js file in the Firefox profile folder and also the backups in the sessionstore-backups folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

Okulungisiwe ngu cor-el

jadenemayla
jadenemayla Umnikazi wombuzo
more options

There is no sessionstore.js file - only two sessionstore.bak files, plus three folders called sessions, sessionbackups and sessionstore-backups.  ?