This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I receive an email with an attachment and I forward it the person who I send it to cannot forward it on

  • 4 uphendule
  • 2 zinale nkinga
  • 14 views
  • Igcine ukuphendulwa ngu Matt

more options

Like the question says. I receive an email from someone with an attachment. I can forward it on to someone else but that person cannot send the same email with the same attachment on to other people.

Like the question says. I receive an email from someone with an attachment. I can forward it on to someone else but that person cannot send the same email with the same attachment on to other people.

All Replies (4)

more options

Have you tried to save the attachment and then re-attach it when you forward? It may be that the sender or his mail client did something that doesn't relay well, but by rebuilding the message you might improve matters.

You don't say why or how your recipients "…cannot send the same email…". What happens? What errors or error messages do they see?

more options

I don't think they get an error message they just don't get the attachment. I get a lot of photos to forward and then those people have to forward them. It would be a lot of bother to save each photo. Thanx for your reply

Okulungisiwe ngu blong

more options

Zenos said

Have you tried to save the attachment and then re-attach it when you forward? It may be that the sender or his mail client did something that doesn't relay well, but by rebuilding the message you might improve matters. You don't say why or how your recipients "…cannot send the same email…". What happens? What errors or error messages do they see?

I have tried this but it still doesn't work. So many people cannot open .eml files. If I send an E-Mail by forwarding they do not get it the attachment.

more options

EML is industry standard mail files. even gmail can open them. Pull the other one please.

If Thunderbird sends the mail and the recipient can not forward, what do you think anyone here can do? To the best of our knowledge Thunderbird sends RFC compliant emails. The recipient will need to take up the failure with their Mail reader provider to find out what the issue is.