This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox plugin check never makes list.

  • 2 uphendule
  • 35 zinale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu Markqz2

Markqz2
Markqz2
more options

Today FF won't let me use Flash -- says I need to update the plugin. So I click to update plugin and am taken to a page where a spinning cursor spins away but never generates the plugin list.

So ... It doesn't want me to run Flash but it also won't let me update flash.

How do I get FF to either show me the list or let me update the Flash plugin some other way?

Thanks - Mark

Win 7 Home Premium FF 33.0

Today FF won't let me use Flash -- says I need to update the plugin. So I click to update plugin and am taken to a page where a spinning cursor spins away but never generates the plugin list. So ... It doesn't want me to run Flash but it also won't let me update flash. How do I get FF to either show me the list or let me update the Flash plugin some other way? Thanks - Mark Win 7 Home Premium FF 33.0

Isisombululo esikhethiwe

hello mark, adobe has released a critical patch for a vulnerability in its flash plugin, which is reportedly already exploited in the wild. therefore firefox will block insecure versions from running by default on websites for your protection. https://helpx.adobe.com/security/products/flash-player/apsb14-27.html https://addons.mozilla.org/firefox/blocked/p794

please update to Adobe Flash Player version 16.0.0.235 as soon as possible, which you can download from http://www.adobe.com/products/flashplayer/distribution3.html (use the windows-exe for plugin-based browsers).

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 3

All Replies (2)

philipp
philipp
  • Moderator
more options

Isisombululo Esikhethiwe

hello mark, adobe has released a critical patch for a vulnerability in its flash plugin, which is reportedly already exploited in the wild. therefore firefox will block insecure versions from running by default on websites for your protection. https://helpx.adobe.com/security/products/flash-player/apsb14-27.html https://addons.mozilla.org/firefox/blocked/p794

please update to Adobe Flash Player version 16.0.0.235 as soon as possible, which you can download from http://www.adobe.com/products/flashplayer/distribution3.html (use the windows-exe for plugin-based browsers).

Markqz2
Markqz2 Umnikazi wombuzo
more options

Updating Flash (outside of FF) fixed my problem with Flash. And afterwards I could view the list of plugins correctly.

It doesn't explain why FF couldn't show me the list until *after* I had updated -- doesn't this defeat the purpose of the FF plugin check list?

Thanks!