This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

email address just started included quotes

  • 3 uphendule
  • 7 zinale nkinga
  • 10 views
  • Igcine ukuphendulwa ngu user01229325

more options

An email address that I'd saved and recently had to update now includes quotes (i.e., "name"@gmail.com instead of name@gmail.com) when it fills in with auto recognize. It doesn't have the quotes in the address book, or when I open a new email from the address book. Why does it add quotes in auto-complete? How can I fix it?

An email address that I'd saved and recently had to update now includes quotes (i.e., "name"@gmail.com instead of name@gmail.com) when it fills in with auto recognize. It doesn't have the quotes in the address book, or when I open a new email from the address book. Why does it add quotes in auto-complete? How can I fix it?

All Replies (3)

more options

Sometimes the quotes mean you have an unneeded space or character in the address. You might double check for a space at the beginning or end of the address.

more options

Nope, there's no extra spaces. Just got an email from her, so I checked the star by her email address to re-include her on my list of addresses, and I'm still getting quotes inserted when I use autocomplete for the "To" box. I'm dumbfounded!

more options

The address book has been doing strange things lately. Yesterday there was someone complaining that the quote marks were missing. They said that the addresses still worked but they were freaked out since they were used to seeing them. Go figure.

If you place the address in a To field does it work?

What if you use the Contact Sidebar in the Write window? Does the address enter normally? Pressing F9 toggles the contact sidebar on and off when you have a Write window open and active.