Firefox crashes
Firefox keeps on crashing on my system when I try to run the program in safe mode it crashes once I try to load it again in safe mode its fine I have disabled all extions and plugins and no good ive even uninstalled it and reinstalled the program and still does the same thing. heres a few of the crash IDs im getting. Crash ID: bp-9aba85b0-93d9-495a-9eae-4d1482150108 Crash ID: bp-ef65fa6b-7a3b-4b5d-b8fc-3aff32150108 Crash ID: bp-68061000-b4d9-4fb4-9465-35b3e2150108 Crash ID: bp-fb752a00-b75f-4458-87aa-a21322150108
Isisombululo esikhethiwe
Hello dark_shrouds83, if you Upgrade your graphics drivers to use hardware acceleration and WebGL probably you are ok without the issue any more.
As a quick fix (if you do not want to upgrade your graphics drivers), try disabling graphics hardware acceleration in firefox.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
- Open Firefox Options window (Preferences on Mac or Linux) as follows:
- In Firefox 29.0 and above, click the menu button
and select Options for Windows or Preferences on Mac or Linux.
- In Firefox 28.0 and previous versions, click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
- In Firefox 29.0 and above, click the menu button
- In the Firefox Options (or Preferences) window, click the Advanced tab, then select General.
- In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
- Now, restart Firefox and see if the problems persist.
In safe mode, except the extensions, and hardware acceleration is disable, that's why when you are in safe mode your issue not exist.
Thank you.
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0All Replies (2)
Have to tried reinstalling the firefox or just disable all adons then try and do clear the cookies and cache.
Isisombululo Esikhethiwe
Hello dark_shrouds83, if you Upgrade your graphics drivers to use hardware acceleration and WebGL probably you are ok without the issue any more.
As a quick fix (if you do not want to upgrade your graphics drivers), try disabling graphics hardware acceleration in firefox.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
- Open Firefox Options window (Preferences on Mac or Linux) as follows:
- In Firefox 29.0 and above, click the menu button and select Options for Windows or Preferences on Mac or Linux.
- In Firefox 28.0 and previous versions, click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
- In Firefox 29.0 and above, click the menu button
- In the Firefox Options (or Preferences) window, click the Advanced tab, then select General.
- In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
- Now, restart Firefox and see if the problems persist.
In safe mode, except the extensions, and hardware acceleration is disable, that's why when you are in safe mode your issue not exist.
Thank you.