This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Prompted by browser/FF to update Flash plugin , upon download of new FF, Mozilla message is, a newer version is already installed.

more options

Question pretty much sums it up. Concerns Firefox/Flash plugin. I'm trying to view video on the NYTimes website. Browser Message on NYX website is, update Flash. Message on Mozilla download page is: you have a later version already installed. Huh?

Suggestions? Thanks for your attention.

Oh Snap! I think I figured it out, --I need an update of the Flash plugin. Will try. Still interested in a response. Thanks M

Question pretty much sums it up. Concerns Firefox/Flash plugin. I'm trying to view video on the NYTimes website. Browser Message on NYX website is, update Flash. Message on Mozilla download page is: you have a later version already installed. Huh? Suggestions? Thanks for your attention. Oh Snap! I think I figured it out, --I need an update of the Flash plugin. Will try. Still interested in a response. Thanks M

All Replies (2)

more options

Firefox 35 was released yesterday, you need to update Firefox.

more options

what about Flash plugin?