This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox 35 cannot customize start page

  • 4 uphendule
  • 72 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Tecknomage

more options

Firefox 35 will not allow me to customize Home Page to Google.

Using [Tools] [Options] [General] and setting Google, click the Home Icon works until I exit Firefox and restart.

Then the Home Page returns to...... http://services.freshy.com/general/newhometab.php?hometab=home&partner=11039&guid={621DBCDF-2519-4EB5-B868-1127A773853D}&i= .....which is Yahoo.

Even tried about:config to change, but keeps going back to Yahoo.

Is there a fix?

Firefox 35 will not allow me to customize Home Page to Google. Using [Tools] [Options] [General] and setting Google, click the Home Icon works until I exit Firefox and restart. Then the Home Page returns to...... http://services.freshy.com/general/newhometab.php?hometab=home&partner=11039&guid={621DBCDF-2519-4EB5-B868-1127A773853D}&i= .....which is Yahoo. Even tried about:config to change, but keeps going back to Yahoo. Is there a fix?

Isisombululo esikhethiwe

Your System Details list shows that you have a user.js file in the profile folder to initialize prefs each time Firefox starts. The user.js file is only present if you or other software has created this file and normally it wouldn't be there.

You can check its content with a plain text editor (right-click: "Open with"; do not double-click). The user.js file is read each time Firefox is started and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.

You can delete the user.js file if you didn't create this file yourself.

See also:

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 6

All Replies (4)

more options
more options

SpyHunter did NOT fix the http://services.freshy.com problem, did even find it.

Same for ESET OnLine Scanner & MS Safety Scanner.

Okulungisiwe ngu Tecknomage

more options

Isisombululo Esikhethiwe

Your System Details list shows that you have a user.js file in the profile folder to initialize prefs each time Firefox starts. The user.js file is only present if you or other software has created this file and normally it wouldn't be there.

You can check its content with a plain text editor (right-click: "Open with"; do not double-click). The user.js file is read each time Firefox is started and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.

You can delete the user.js file if you didn't create this file yourself.

See also:

more options

Deleting user.js did the trick.

Thanks.