This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why firefox freezes every second momentarily while loading webpages?

  • 3 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

more options

Firefox freezes momentarily every second while loading pages and it is not smooth like other browsers out there..I'm facing this problem at home, office, etc with every stable/beta/developer versions!!! I've did all sort of troubleshooting procedures like reset, deinstall/reinstall, safe mode, etc. I'm facing this issue since the time i'm using this browser. Till now i'm with the hope that this issue will be cleared in the updated version!! But not!!

 To be brief, Firefox is not smooth like other browsers! Try to give me a solution to fix this issue! Else pls give me a statement that firefox is not capable of loading pages smoothly like chrome, opera, etc.. I'll happily uninstall this and use other browsers!!
Firefox freezes momentarily every second while loading pages and it is not smooth like other browsers out there..I'm facing this problem at home, office, etc with every stable/beta/developer versions!!! I've did all sort of troubleshooting procedures like reset, deinstall/reinstall, safe mode, etc. I'm facing this issue since the time i'm using this browser. Till now i'm with the hope that this issue will be cleared in the updated version!! But not!! To be brief, Firefox is not smooth like other browsers! Try to give me a solution to fix this issue! Else pls give me a statement that firefox is not capable of loading pages smoothly like chrome, opera, etc.. I'll happily uninstall this and use other browsers!!

All Replies (3)

more options

Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

more options

Are other browsers on the same computer having problems?

What other problems are you having?

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window