This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

have adobe flash player on chrome but isn't working on firefox, cannot install it I get a message that I haven't got the permissions to do so.

Wamdoan
Wamdoan
more options

I have flash player in google chrome but not in firefox. When I try to simply allow flash player in firefox it is not listed. I have the only account on my computer so I am the administrator yet it states I do not have sufficient permissions to install flashplayer although it is already on my computer. I will attach a .bmp screen shot of the error message, but this is what it says if you don't want to open a pic from someone you do not know. :)

"a required file (C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe:5) could not be written due to insufficient permissions.

Please visit the following link for troubleshooting tips: Troubleshoot Flash Player installation for Windows

I have tried with my antivirus (Avast free version) running and also with it disabled.

I have flash player in google chrome but not in firefox. When I try to simply allow flash player in firefox it is not listed. I have the only account on my computer so I am the administrator yet it states I do not have sufficient permissions to install flashplayer although it is already on my computer. I will attach a .bmp screen shot of the error message, but this is what it says if you don't want to open a pic from someone you do not know. :) "a required file (C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe:5) could not be written due to insufficient permissions. Please visit the following link for troubleshooting tips: Troubleshoot Flash Player installation for Windows I have tried with my antivirus (Avast free version) running and also with it disabled.

All Replies (2)

philipp
philipp
  • Moderator
more options

hello, please try the windows exe-installer for plugin based browser from https://www.adobe.com/products/flashplayer/distribution3.html and see if this works to install the adobe flash player. otherwise you'd have to contact adobe's support since that doesn't appear to be a problem directly related to a mozilla product...

Okulungisiwe ngu philipp

the-edmeister
the-edmeister
  • Moderator
more options

The Flash Player for Google Chrome is no good for Firefox, or IE either for that matter. Adobe makes three different versions of Flash and you need the correct version for the browsers you are using.

Plugin for Firefox - Pepper for Chrome - ActiveX for IE