This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

My password manager will not remain active. It keeps going blank?

  • 1 baphendule
  • 2 zinale nkinga
  • 20 views
  • Igcine ukuphendulwa ngu guigs

William Stevens
William Stevens
more options

After the latest update, 35.0.1, Firefox dumped all my passwords and will not remain active in keeping passwords. I must keep checking the "Remember passwords for sites" box every time I use Firefox and enter a website. I will download version 36.0 now that it has just notified me.

After the latest update, 35.0.1, Firefox dumped all my passwords and will not remain active in keeping passwords. I must keep checking the "Remember passwords for sites" box every time I use Firefox and enter a website. I will download version 36.0 now that it has just notified me.

All Replies (1)

guigs
guigs
more options

Hi steve579, After downloading the update are you still seeing issues with the password manager?

Also please check to make sure that this does not happen in safe mode. Diagnose Firefox issues using Troubleshoot Mode