This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes

  • 2 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

more options

Adobe flash crashes every time I open anything in firefox.

Crash ID: bp-b5501769-bca5-486f-a837-c0f512150329

Adobe flash crashes every time I open anything in firefox. Crash ID: bp-b5501769-bca5-486f-a837-c0f512150329

All Replies (2)

more options

Crashes or other problems with certain multimedia content in Firefox (such as YouTube videos and Flash animations or games) can often be resolved by performing the steps in these Knowledge Base articles:

Please tell us if this helped!

more options

You can check for problems with current Shockwave Flash plugin versions and try this:

See also: