This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

One of my Dad's devices has been stolen. Is it possible to find the IP address where it has accessed the net?

varyag
varyag
more options

My Dad's laptop was stolen from a Nursing Home while he was in the Hospital.

It is Synched to his Desktop.

I found that it was used to access Gmail since it vanished.

Is there a way to determine the IP address it was at?

My Dad's laptop was stolen from a Nursing Home while he was in the Hospital. It is Synched to his Desktop. I found that it was used to access Gmail since it vanished. Is there a way to determine the IP address it was at?

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Wow, that's terrible.

Google's systems probably recorded the IP address from which the account was accessed, but I don't know what you need to do to get access to that information.

The data copied by Sync probably does not include IP addresses used by the other devices on the account. Mozilla's web logs might include that information, but I don't think it would be readily accessible. You might need to speak with someone in the legal department. I suggest phoning the Mountain View office 650-903-0800 to see what would be required to release that information.