This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I keep getting "moved permanently" or "moved here" messages

more options

Clicking links on Twitter.com has started giving me lots of "Moved Permanently", "Moved Here", or similar messages, which seems to be related to 301 http status codes. This started roughly two months ago. Is there a setting I might have changed that would affect this, or did a recent version change how this was handled? This is a new unpleasant behavior compared to decades of browsing experience. I have as yet to find any sign anyone but me is having this problem.

Clicking links on Twitter.com has started giving me lots of "Moved Permanently", "Moved Here", or similar messages, which seems to be related to 301 http status codes. This started roughly two months ago. Is there a setting I might have changed that would affect this, or did a recent version change how this was handled? This is a new unpleasant behavior compared to decades of browsing experience. I have as yet to find any sign anyone but me is having this problem.

All Replies (2)

more options

This is an issue with Twitter, not anything your browser could control. You can try clearing your Twitter cache and cookies, Websites look wrong or appear differently than they should, but if this doesn't correct it there isn't much else you can do besides contact Twitter's support.

more options

Firefox normally handles 301 and 302 redirects completely transparently in the background. There is a setting that can cause Firefox to pause and warn you about a redirect, but this feature displays a bar just below the toolbar area and doesn't change the content of the tab.

Is it possible that one of your add-ons or your security software is generating this page? To get a quick read on whether it might be one of your extensions, you could test in Firefox's Safe Mode. That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any difference?