This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

can't instal add-on

more options

I'm trying to install ixquick or StartPage from the Firefox add-ons page but I get the following:

"Sorry, you need a Mozilla-based browser (such as Firefox) to install a search plugin. OK"

even though I'm using Firefox 38.0 on Ubuntu 14.04 LTS

Any assistance would be very much appreciated.

I'm trying to install ixquick or StartPage from the Firefox add-ons page but I get the following: "Sorry, you need a Mozilla-based browser (such as Firefox) to install a search plugin. OK" even though I'm using Firefox 38.0 on Ubuntu 14.04 LTS Any assistance would be very much appreciated.

Isisombululo esikhethiwe

That's strange since your Firefox does not appear to be cloaking its identity on this site.

Those search sites both have an "Add to Firefox" link below the search box on their home pages:

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (1)

more options

Isisombululo Esikhethiwe

That's strange since your Firefox does not appear to be cloaking its identity on this site.

Those search sites both have an "Add to Firefox" link below the search box on their home pages: